Your Status & Status Message
The top bar shows your account with a colored dot indicating your current presence. Tap that account section to open the presence menu, where you can change your own status and set a custom message that your colleagues will see.
Changing your status
1
Tap your account section in the top bar (or open the Settings tab).
2
Pick a status from the list:
- Available
- Away or Lunch
- Do Not Disturb
- Out of office
- Appear offline
- Any custom statuses configured by your administrator
3
The new status is broadcast immediately to all your colleagues.
Automatic status during calls
Status changes are disabled while you are on an active call. The app automatically shows you as
In call (or
Ringing when a call comes in). Your previous status is restored automatically when the call ends.
Setting a status message
Below the status list in the same menu there is a text field Status message.
1
Type your message, for example "Back at 14:00", "In a meeting until 16:00" or "Working from home".
2
Tap the checkmark button to save.
3
Tap the X button to clear the message when you no longer need it.
No auto-expiry
Status messages stay until you clear them manually. Remember to remove the message when it is no longer accurate.
Where colleagues see your message
On the Contacts tab a small speech-bubble icon appears next to your status. Tap it to see your full status message. The message is visible on the Personal, Company and Favorites tabs, and in the web client.
Forwarded status & Call forward
The status Forwarded is tied to the Call forward feature under Settings → Preferences → Call forward. It cannot be set directly from the presence menu.
1
Picking Forwarded in the presence menu takes you to Settings → Preferences → Call forward.
2
Fill in the forwarding number (the destination where calls should go).
3
Enable the Call forward toggle. Only after both steps does your status change to
Forwarded.
Turning Forwarded off
- Disabling Call forward under Preferences resets your status to Available.
- Picking any other status from the presence menu (e.g. Available, Away) also turns Call forward off automatically — the two go off together.
Other related settings
- Do Not Disturb — mutes the ringer in the app; does not change the status your colleagues see.
- Follow Me — independent feature (rings a forwarded number after a delay); does not affect presence.
