Getting started with SmartEcho

Check out our training videos and additional documentation below.
Application Webclient IP Devices Chrome plugin

Answering Incoming Calls

When somebody calls you, the dialpad shows a panel Incoming Call with the caller's name (if known from contacts) and number.

Button Color What it does
Answer Green Picks up the call and switches to the in-call view.
Decline Red Rejects the call. Caller is disconnected (or routed onward by the PBX, e.g. to voicemail).
Incoming call panel
Already in a call? If a second call arrives while you are talking, a compact ongoing call bar with the same green Answer / red Decline buttons. Answering the second call automatically puts the first call on hold.