Getting started with SmartEcho

Check out our training videos and additional documentation below.
Application Webclient IP Devices Chrome plugin

Hold

Tap On Hold to pause the conversation. The status label changes to Call On Hold and the button is highlighted. Tap it again to resume.

When you have multiple calls, every held call appears as a held call bar below the main call area. Each bar has:

  • Resume (left, circular arrow icon) — returns to that call and makes it active.
  • Hang Up (right, red phone icon) — drops the held call.