Getting started with SmartEcho

Check out our training videos and additional documentation below.
Application Webclient IP Devices Chrome plugin

Handling Multiple Calls

You can have more than one call going at once. Only one call is "active" (the one you can hear and speak on); any others are held.

Held call bar
  • Put the current call on On Hold , then place or answer another call. The first call appears as a held call bar.
  • Tap Resume button on a held call bar to switch to it; the previously active call is automatically held.
  • Tap the red phone icon on a held bar to drop just that call.
  • To bring multiple parties together into a single conversation, use Conference.