Getting started with SmartEcho

Check out our training videos and additional documentation below.
Application Webclient IP Devices Chrome plugin

Call Status Labels

The label at the top of the dialpad always reflects what is happening. The most common values:

  • Connecting — Call is being set up; animated dots are shown.
  • Incoming Call — Someone is calling you.
  • Call In Progress — Audio is flowing both ways.
  • Call On Hold — The active call is held.
  • Conference Call Started — Conference setup or active.
  • Setting up audio — Device settings are being changed.

A call timer (MM:SS, or H:MM:SS for longer calls) is shown beneath the status during active calls.